HOMEOWNERS: If you are a homeowner and want to file a locate request, simply click the Home Owner link located at the top-right corner and you will be taken to our Homeowner-friendly ticket entry application.

PROFESSIONAL EXCAVATORS: If you are a professional excavator and are new to the Portal, you will need to sign up by clicking the Sign Up link located at the top-right of the page. You can sign up to have Portal-Lite access OR ProPortal: access. If you have already signed up, you can log in by clicking the Login link.

• PORTAL-LITE: The Portal-Lite allows you to enter the basic ticket data and is completed by Diggers Hotline staff, which includes mapping. A confirmation email is then sent for your records. Requests are limited to Standard tickets and Planning tickets. You cannot relocate your tickets online. The Portal-Lite does not require training, but there is a helpful guide you can download/view here:

          https://www.diggershotline.com/assets/uploads/2020/02/Portal-LiteManual.pdf

• PROPORTAL: The ProPortal allows you to do everything a Diggers Hotline representative can do which includes mapping your work location. You can file all ticket types, and relocate your tickets. Because the ProPortal does include so many features, training is required before access is granted. You should sign-up, however your login will only have access to the Portal-Lite until you watch the training videos and pass a brief test to prove you watched the training. Once you pass the test, Diggers Hotline will upgrade your access to the ProPortal.

          You can go to the training site by clicking the link below:

          https://www.diggershotline.com/proportal--contractors

• LOGIN: Your username is your full email address and your password was created when you signed up.

TICKET SEARCH: You may search for a ticket you previously filed by clicking the Find Tickets link located below the Diggers Hotline logo in the top-left corner of this page.

MEMBER UTILITIES: If you are a member utility company and want to view tickets sent to you as a member of Diggers Hotline, you can also sign up for that access by clicking the link at the top-right of the page.

IMPORTANT NOTE:  The Web Portal is designed to work with Google Chrome, Mozilla Firefox, and Microsoft Edge. (Other browsers, including Internet Explorer, are NOT compatible with the ProPortal).